Effective Date: August 6, 2026
Thank you for shopping with Laolaxmi. This Shipping Policy explains how we process, ship, and deliver your orders.
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak seasons, sales, or promotional events, order processing may take slightly longer.
Shipping Coverage
We currently ship across India. If international shipping becomes available, the details will be updated on our website.
Estimated Delivery Time
Estimated delivery times after dispatch are:
- Metro cities: 2–5 business days
- Other cities and towns: 3–7 business days
- Remote or difficult-to-reach areas: 5–10 business days
These delivery timelines are estimates and may vary depending on the courier partner, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
- We may offer free shipping on eligible orders or during promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS (where applicable) containing your tracking details so you can monitor your shipment.
Delivery Attempts
Our courier partners may make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, recipient unavailability, or other customer-related reasons, the package may be returned to us. Additional shipping charges may apply for re-dispatch.
Incorrect Shipping Information
Please ensure your shipping address, phone number, and other delivery details are accurate before placing your order. Laolaxmi is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Damaged or Missing Packages
If your order arrives damaged, defective, or appears to have been tampered with:
- Do not accept the package if it appears visibly damaged, where possible.
- Contact our customer support within 48 hours of receiving your order.
- Please provide your Order ID and photographs of the package and product to help us investigate the issue.
Delays
While we aim to deliver orders within the estimated timeframes, delays may occur due to factors beyond our control, including weather conditions, natural disasters, transportation disruptions, strikes, or courier-related issues. We appreciate your patience in such situations.
Contact Us
For shipping-related questions or assistance, please contact us:
Email: support@laolaxmi.com (replace with your actual support email if different)